MBB Consulting™ - Quality Function Deployment (QFD) Training in California

Spanning 840 miles of Pacific coastline to the west and bordered by the Rocky Mountains to the east, California is one of America's most splendorous states. QFD training describes Quality Function Deployment - product design 'gone right' transforming customer needs into profit maximized launch plans.

Price

$349

Duration

1 day

Format

In-person, instructor-led slideshow with exercises and a quiz to test comprehension.

Materials

Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.

Start Day

Legend:

unavailable

available

facility match

State

California

Cities Recommended in California

City	State
San Jose	CA
San Francisco	CA
Fresno	CA
San Diego	CA

All Cities

About Quality Function Deployment (QFD) Training

Who is Quality Function Deployment (QFD) Training for?

Quality Function Deployment Training is for anybody hoping to maximize profitability resulting from the design of their service, process, or product. Sometimes, QFD is referred to as the "House of Quality" because its product planning matrices have the shape of a house. In our course, California students learn:

Quality Function Deployment (QFD) Training Course Overview:

Far too often, engineers gather among themselves, and pump out designs with zero input from actual customers. The worst example we've seen was $20M spent on developing a pressure-based uninterruptable power supply system that had no market interest. The engineers thought it was a great idea. And technically it was pretty nifty. Unfortunately, nobody wanted to buy it, and it was a complete waste of shareholder dollars. To avoid mistakes like this, our California students learn a structured approach to capturing customer needs and translating them into specific plans to produce products to meet those needs.

		Customer Needs. Capturing "voice of the customer" (VOC) through direct discussion or interviews, surveys, focus groups, customer specifications, observation, warranty data, field reports, etc.
		Product Planning. Constructing a matrix to translate general customer "what's" into more specific engineering "how's" being product requirements or technical characteristics to satisfy the needs.
		Part Deployment. Cascading assembly-level requirements down to the component level.
		Process Planning. Evaluating candidate manufacturing processes and choosing processes to make each part.
		Quality Control. Defining process control plans to assure retention of capability throughout each part's production.

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California

The Golden State - Dream Big

Spanning 840 miles of Pacific coastline to the west and bordered by the Rocky Mountains to the east, California is one of America's most splendorous states. California is also home to some of America's largest cities, theme parks, and most spectacular forests. Other affiliations include the Grizzly Bear, Golden Trout, Gray Whale, artichokes, and movie production. Considering California produces 90% of America's wine, this would be the state to sample some locally-made wine. Check out native benitoite ('blue diamond').

Cities

Testimonials

Read what our students and clients have to say.

Richard O.
I&E Engineer
Materials

Great, practical (5S) information presented in an easy to understand manner. Our instructor pumped up the enthusiasm even with unenthusiastic participants.