Quality Function Deployment (QFD) Training in Utah

Quality Function Deployment (QFD) Training
It is also home to a million year old tree called Pando the Trembling Giant, birthplace of Kentucky Fried Chicken, and is a great place to find fossils. QFD training describes Quality Function Deployment - product design 'gone right' transforming customer needs into profit maximized launch plans.
Price $349 / student
Duration 1 day
Format In-person, instructor-led slideshow with exercises and a quiz to test comprehension.
Materials Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.
Start Day
SUMOTUWETHFRSA
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StateUtah

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Salt Lake CityUT


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About Quality Function Deployment (QFD) Training


Who is Quality Function Deployment (QFD) Training for?

Quality Function Deployment Training is for anybody hoping to maximize profitability resulting from the design of their service, process, or product. Sometimes, QFD is referred to as the "House of Quality" because its product planning matrices have the shape of a house. In our course, Utah students learn:

Quality Function Deployment (QFD) Training Course Overview:

Far too often, engineers gather among themselves, and pump out designs with zero input from actual customers. The worst example we've seen was $20M spent on developing a pressure-based uninterruptable power supply system that had no market interest. The engineers thought it was a great idea. And technically it was pretty nifty. Unfortunately, nobody wanted to buy it, and it was a complete waste of shareholder dollars. To avoid mistakes like this, our Utah students learn a structured approach to capturing customer needs and translating them into specific plans to produce products to meet those needs.

Customer Needs. Capturing "voice of the customer" (VOC) through direct discussion or interviews, surveys, focus groups, customer specifications, observation, warranty data, field reports, etc.

Product Planning. Constructing a matrix to translate general customer "what's" into more specific engineering "how's" being product requirements or technical characteristics to satisfy the needs.

Part Deployment. Cascading assembly-level requirements down to the component level.

Process Planning. Evaluating candidate manufacturing processes and choosing processes to make each part.

Quality Control. Defining process control plans to assure retention of capability throughout each part's production.

Utah

The Beehive State - Greatest Snow on Earth

It is also home to a million year old tree called Pando the Trembling Giant, birthplace of Kentucky Fried Chicken, and is a great place to find fossils. Affiliations include blue spruce trees, and elk. Production includes coal, flash memory chips, petroleum, and salt. Utahn dining preferences often involve Dutch oven dinners, and honey. Shop for native topaz souvenirs.

Cities

Recommended

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Salt Lake City
SUMOTUWETHFRSA
Salt Lake City, UT
Credit: NASA

Testimonials

Read what our students and clients have to say.

Randy B.
Randy B.
SCR Process Engineer
Energy


This (5S) training was beneficial and provided sufficient detail for a student entering the course with no previous background or knowledge of the course subject. Instructor stories and examples were entertaining and kept discussion flowing.