If you're flexible with travel, jump ahead by selecting one of the recommended facilities to the right. Otherwise, the form below helps drill down from state to city to a specific training facility for your Quality Function Deployment (QFD) Training class.
Pre-enrollment is accepted until the minimum student requirement is met. Once enough students have signed up, then we will reach out to process your payment. If minimum enrollment is not attained, we may ask that you consider an alternate date or location. With that in mind, would any of the 4 states be possible for you? Facilities in these states either have a low minimum student requirement, or already have students signing up:
However, if travel is a limitation for you and none of the states above will work, don't worry. We have several options. And if none of those below suit your needs, feel free to contact us and make a request. We will do everything possible to accomodate. A common request we receive is to do on-site training for companies seeking to get several employees trained at the same time.
Who is Quality Function Deployment (QFD) Training for?
Quality Function Deployment Training is for anybody hoping to maximize profitability resulting from the design of their service, process, or product. Sometimes, QFD is referred to as the "House of Quality" because its product planning matrices have the shape of a house. In our course, students learn:
Quality Function Deployment (QFD) Training Course Overview:
Far too often, engineers gather among themselves, and pump out designs with zero input from actual customers. The worst example we've seen was $20M spent on developing a pressure-based uninterruptable power supply system that had no market interest. The engineers thought it was a great idea. And technically it was pretty nifty. Unfortunately, nobody wanted to buy it, and it was a complete waste of shareholder dollars. To avoid mistakes like this, our students learn a structured approach to capturing customer needs and translating them into specific plans to produce products to meet those needs.
|Customer Needs. Capturing "voice of the customer" (VOC) through direct discussion or interviews, surveys, focus groups, customer specifications, observation, warranty data, field reports, etc.
|Product Planning. Constructing a matrix to translate general customer "what's" into more specific engineering "how's" being product requirements or technical characteristics to satisfy the needs.
|Part Deployment. Cascading assembly-level requirements down to the component level.
|Process Planning. Evaluating candidate manufacturing processes and choosing processes to make each part.
|Quality Control. Defining process control plans to assure retention of capability throughout each part's production.