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MBB Consulting™ - Quality Function Deployment (QFD) Training Near Worcester, MA

Quality Function Deployment (QFD) Training Near Worcester, MA

Quality Function Deployment (QFD) Training
Worcester began thriving upon opening of a canal and railroads. QFD training teaches Worcester students product design and development 'gone right'.
Price $349
Duration 1 day
Format In-person, instructor-led slideshow with exercises and a quiz to test comprehension.
Materials Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.
Class Size5 - 8 students
Start Day
SUMOTUWETHFRSA
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facility match
CityWorcester, MA

Recommended Dates

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All Dates

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About Quality Function Deployment (QFD) Training


Who is Quality Function Deployment (QFD) Training for?

Quality Function Deployment Training is for anybody hoping to maximize profitability resulting from the design of their service, process, or product. Sometimes, QFD is referred to as the "House of Quality" because its product planning matrices have the shape of a house. In our course, Worcester students learn:

Quality Function Deployment (QFD) Training Course Overview:

QFD training describes Quality Function Deployment - product design 'gone right' transforming customer needs into profit maximized launch plans. Far too often, engineers gather among themselves, and pump out designs with zero input from actual customers. The worst example we've seen was $20M spent on developing a pressure-based uninterruptable power supply system that had no market interest. The engineers thought it was a great idea. And technically it was pretty nifty. Unfortunately, nobody wanted to buy it, and it was a complete waste of shareholder dollars. To avoid mistakes like this, our students learn a structured approach to capturing customer needs and translating them into specific plans to produce products to meet those needs.
Customer Needs. Capturing "voice of the customer" (VOC) through direct discussion or interviews, surveys, focus groups, customer specifications, observation, warranty data, field reports, etc.

Product Planning. Constructing a matrix to translate general customer "what's" into more specific engineering "how's" being product requirements or technical characteristics to satisfy the needs.

Part Deployment. Cascading assembly-level requirements down to the component level.

Process Planning. Evaluating candidate manufacturing processes and choosing processes to make each part.

Quality Control. Defining process control plans to assure retention of capability throughout each part's production.

Worcester

Heart of the Commonwealth

Excellent choice! Once opened, the Blackstone Canal and Boston Railroad transformed Worcester into a transportation hub and manufacturing flourished; especially, power looms, and corsets. Economic diversification spread into biotech and healthcare. Education became prominent. Worcester is known for many famous firsts like the typewriter, envelope folding machine, pressurized space suit, candlepin bowling, Valentine's Day cards, and liquid-fueled rocket launch.

Worcester
SUMOTUWETHFRSA
Worcester, MA
Credit: Joe Shlabotnik

Facility

Worcester, Marlborough, and Cedar Hill Quality Function Deployment (QFD) Training is delivered near I95's Simarano Drive exit just north of Crane Swamp.

Testimonials

Read what our students and clients have to say.

Kenny Large
Kenny Large
Tool and Die Shop Manager
HVAC


Attending my Six Sigma classes was a great learning experience. Our Master Black Belt had the credentials and the ability to make the classes exciting. Working as a production engineer in the HVAC industry I have been able to apply Six Sigma to problem solving situations saving valuable minutes on the assembly line and increase quality in the fabrication process. I believe with an excellent highly trained instructor everyone will appreciate the Six Sigma discipline.



Jeff M.
Jeff M.
Director of Operations
Chemical Manufacturing


Very practical (less academic); useful presentation of the material. Previous trainers presented GD&T in a dry manner. MBBC's presentation style was fun and engaging with great explanations.