MBB Consulting™ - 8 Disciplines of Problem Solving (8D) Training In New Orleans, LA

New Orleans is a major port and Louisiana's most populous city. 8D training provides New Orleans students a strong, auto-industry problem solving system.

Price

$698 / student

Duration

2 days

Format

In-person, instructor-led slideshow with exercises and a quiz to test comprehension.

Materials

Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.

Class Size

4 - 12 students

Start Day Options

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facility match

City

New Orleans, LA

Recommended Dates

The following dates are recommended because they have a low minimum student requirement, or students are enrolled but not yet enough to hold a class. Please choose a date for your 8 Disciplines of Problem Solving (8D) Training class. Dates are formatted as year-month-day:

All Dates

If none of the recommended dates work with your schedule, that's ok. Please choose a date from the list below:

About 8 Disciplines of Problem Solving (8D) Training

Who is 8 Disciplines of Problem Solving (8D) Training for?

8D can be used by everyone. We all deal with processes. Everything we do can be described in a step by step list of sequential actions. Even how we prepare for work, drive to work, take a lunch break, buy groceries, or pick the kids up from school; these are all processes. How Procurement teams develop and qualify suppliers, Buyers order material, HR interviews candidates, hiring managers select candidates, quotes are done, parts are made, customers are invoiced, etc. Anyone hoping to improve their service, process, or product can use 8D. And, not only is it good for your immediate need to make things better, being a highly desirable skill increasingly sought after by hiring managers, 8D is also good for your career development. In our course, New Orleans students learn:

8 Disciplines of Problem Solving (8D) Training Course Overview:

8D training teaches New Orleans students Ford's comprehensive 8 Disciplines of problem solving methodology notable for its formal team recognition step.. At Ford, 8D was originally called Team-Oriented Problem Solving (TOPS). One of our Master Black Belts worked at Ford and lived with TOPS and 8D as it evolved over a decade. A best practice of 8D is the last step (D8), where the team's accomplishment is celebrated. This is because Lean Daily Management boards at Ford included SQDCME where "M" stands for Morale. Morale was an essential aspect of everything we did and protected us from practicing "Lean Gone Wrong"™.

What are the 8D's?

D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase.

D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action.

D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project.

D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible.

D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE).

D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer.

D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production.

D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC).

D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D.

Do 8D's right. Save money. Improve profit. Have a happy team. Sign up for 8D training today.

More Cities

If New Orleans won't work for you, don't worry. MBB Consulting™ also offers 8 Disciplines of Problem Solving (8D) Training in the following recommended cities plus many more:

Try Training in
Houston

Houston, TX

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San Antonio

San Antonio, TX

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Dallas

Dallas, TX

Try Training in
Austin

Austin, TX

New Orleans

Crescent City

Excellent choice! New Orleans is an economic hub for the broader Gulf Coast. Since its beginning, the port handled commodities for export from the interior and imported goods from other countries often transferred to smaller vessels traversing the Mississippi River. New Orleans is world-renowned for its distinct music and dialect, Creole cuisine, and annual celebrations most notably Mardi Gras. After 8 Disciplines of Problem Solving (8D) Training, popular spots include the National WWII Museum, Garden District, French Quarter, St Louis Cathedral, Jackson Square, and Audubon Zoo.

New Orleans, LA

Credit: US Navy

Facility

If you're staying on-site, our New Orleans 8 Disciplines of Problem Solving (8D) Training facility is free breakfast, drinks, and dinner! Yep, you read that right. It's one of the benefits of the site which is:

Right down the road from the Superdome making it easy to combine your training class with a Saints game.

A few blocks west of Audubon Aquarium.

In the historic Cumberland Phone Building.

Just one block from the St. Charles trolley.

Close to the Garden District and French Quarter making it easy to enjoy the city's Cajun traditions and culture after class! Mardi Gras parades often begin late January and last through the first week of February. Just something to keep in mind.

Maps of Nearby

The following links will open in new tabs so you don't lose your place in the pre-registration process. When you're done checking out all the cool stuff around New Orleans, return here to choose a date for your 8 Disciplines of Problem Solving (8D) Training class.

Testimonials

Read what our students and clients have to say.

Mason B.
Process Engineer
Paper

Our SMED instructor did a great job engaging the class with great work examples. From this class, other students agreed that the examples and pace were good, it was a nice overview of SMED / Lean process leading to great discussion, and that the knowledgeable instructor did a great job teaching and keeping it fun.

Jiapei Y.
Engineering Technician
Electronics

MBBC's 5S training is awesome!

		D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase.
		D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action.
		D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project.
		D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible.
		D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE).
		D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer.
		D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production.
		D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC).
		D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D.

		Right down the road from the Superdome making it easy to combine your training class with a Saints game.
		A few blocks west of Audubon Aquarium.
		In the historic Cumberland Phone Building.
		Just one block from the St. Charles trolley.
		Close to the Garden District and French Quarter making it easy to enjoy the city's Cajun traditions and culture after class! Mardi Gras parades often begin late January and last through the first week of February. Just something to keep in mind.