| New York is America's largest city. 8D training provides New York students a strong, auto-industry problem solving system. | |||||||||||||||||||||||||
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| Price | $698 / student | ||||||||||||||||||||||||
| Duration | 2 days | ||||||||||||||||||||||||
| Format | In-person, instructor-led slideshow with exercises and a quiz to test comprehension. | ||||||||||||||||||||||||
| Materials | Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion. | ||||||||||||||||||||||||
| Class Size | 5 - 12 students | ||||||||||||||||||||||||
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| City | New York, NY | ||||||||||||||||||||||||
Recommended Dates
The following dates are recommended because they have a low minimum student requirement,
or students are enrolled but not yet enough to hold a class. Please choose a date for your 8 Disciplines of Problem Solving (8D) Training class. Dates are formatted as year-month-day:
All Dates
If none of the recommended dates work with your schedule, that's ok. Please choose a date from the list below:
About 8 Disciplines of Problem Solving (8D) Training
Who is 8 Disciplines of Problem Solving (8D) Training for?
8D can be used by everyone. We all deal with processes. Everything we do can be described in a step by step list of sequential actions. Even how we prepare for work, drive to work, take a lunch break, buy groceries, or pick the kids up from school; these are all processes. How Procurement teams develop and qualify suppliers, Buyers order material, HR interviews candidates, hiring managers select candidates, quotes are done, parts are made, customers are invoiced, etc. Anyone hoping to improve their service, process, or product can use 8D. And, not only is it good for your immediate need to make things better, being a highly desirable skill increasingly sought after by hiring managers, 8D is also good for your career development. In our course, New York students learn:
8 Disciplines of Problem Solving (8D) Training Course Overview:
8D training teaches New York students Ford's comprehensive 8 Disciplines of problem solving methodology notable for its formal team recognition step.. At Ford, 8D was originally called Team-Oriented Problem Solving (TOPS). One of our Master Black Belts worked at Ford and lived with TOPS and 8D as it evolved over a decade. A best practice of 8D is the last step (D8), where the team's accomplishment is celebrated. This is because Lean Daily Management boards at Ford included SQDCME where "M" stands for Morale. Morale was an essential aspect of everything we did and protected us from practicing "Lean Gone Wrong"™.
What are the 8D's?
| D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase. | ||
| D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action. | ||
| D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project. | ||
| D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible. | ||
| D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE). | ||
| D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer. | ||
| D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production. | ||
| D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC). | ||
| D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D. |
Do 8D's right. Save money. Improve profit. Have a happy team. Sign up for 8D training today.
More Cities
If New York won't work for you, don't worry. MBB Consulting™ also offers 8 Disciplines of Problem Solving (8D) Training in the following recommended cities plus many more:
New York
Empire City - The Big Apple
Excellent choice! New York City (NYC) is known for many things such as immigration, landmarks like the Statue of Liberty, Broadway theaters, and skyscrapers. NYC's early history interesting left a solid foundation for skyscrapers. Thousands of years ago, the advance and retreat of a 2,000 ft thick ice sheet left bedrock at a shallow depth. The area also possessed advantages of being a coastal site fed by a wide river full of fish. Trapping and fur trading evolved into a settlement. Additional settlers were attracted with land. Freedom of the Press was born. International trade developed and immigration continued. The Erie Canal connected the Atlantic port to wider interior markets via the Hudson River and Great Lakes. The subway opened. Skyscrapers rose. UN's headquarters were built. Art flourished. And NYC became and remains a global hub of commerce specializing interestingly in niche areas like chocolate, leader of sectors including fashion, finance, education, media / entertainment, and medicine, and excellent city to host MBBC 8 Disciplines of Problem Solving (8D) Training.
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Testimonials
Read what our students and clients have to say.
 Brian M. Electrode Production Supervisor Automotive Being very new to auditing, I was nervous coming into the IATF Internal Auditor class. MBBC's trainer was aware of the class's experience and adjusted the training accordingly. Things were explained in depth when needed. I would strongly recommend this class to others. |
 Chris M. Mixing Supervisor Chemical Manufacturing When I attended MBBC's 5S Training, I did not know what to expect. I went into it with an open mind and was presently surprised. While I was listening to the presentation I imagined all the ways I could apply the training to my facility. The class was upbeat and engaging and the instructor referenced real world examples to connect with issues we face every day. I left the training inspired and eager to apply what I learned to my facility. I would recommend the 5S Training to anyone who is looking improve their efficiency in manufacturing. |