| Vancouver is a west coast seaport and BC's most populous city. 8D training provides Vancouver students a strong, auto-industry problem solving system. | |||||||||||||||||||||||||
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| Price | $698 / student | ||||||||||||||||||||||||
| Duration | 2 days | ||||||||||||||||||||||||
| Format | In-person, instructor-led slideshow with exercises and a quiz to test comprehension. | ||||||||||||||||||||||||
| Materials | Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion. | ||||||||||||||||||||||||
| Class Size | 5 - 14 students | ||||||||||||||||||||||||
| Start Day Options |
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| City | Vancouver, BC | ||||||||||||||||||||||||
Recommended Dates
The following dates are recommended because they have a low minimum student requirement,
or students are enrolled but not yet enough to hold a class. Please choose a date for your 8 Disciplines of Problem Solving (8D) Training class. Dates are formatted as year-month-day:
All Dates
If none of the recommended dates work with your schedule, that's ok. Please choose a date from the list below:
About 8 Disciplines of Problem Solving (8D) Training
Who is 8 Disciplines of Problem Solving (8D) Training for?
8D can be used by everyone. We all deal with processes. Everything we do can be described in a step by step list of sequential actions. Even how we prepare for work, drive to work, take a lunch break, buy groceries, or pick the kids up from school; these are all processes. How Procurement teams develop and qualify suppliers, Buyers order material, HR interviews candidates, hiring managers select candidates, quotes are done, parts are made, customers are invoiced, etc. Anyone hoping to improve their service, process, or product can use 8D. And, not only is it good for your immediate need to make things better, being a highly desirable skill increasingly sought after by hiring managers, 8D is also good for your career development. In our course, Vancouver students learn:
8 Disciplines of Problem Solving (8D) Training Course Overview:
8D training teaches Vancouver students Ford's comprehensive 8 Disciplines of problem solving methodology notable for its formal team recognition step.. At Ford, 8D was originally called Team-Oriented Problem Solving (TOPS). One of our Master Black Belts worked at Ford and lived with TOPS and 8D as it evolved over a decade. A best practice of 8D is the last step (D8), where the team's accomplishment is celebrated. This is because Lean Daily Management boards at Ford included SQDCME where "M" stands for Morale. Morale was an essential aspect of everything we did and protected us from practicing "Lean Gone Wrong"™.
What are the 8D's?
| D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase. | ||
| D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action. | ||
| D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project. | ||
| D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible. | ||
| D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE). | ||
| D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer. | ||
| D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production. | ||
| D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC). | ||
| D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D. |
Do 8D's right. Save money. Improve profit. Have a happy team. Sign up for 8D training today.
More Cities
If Vancouver won't work for you, don't worry. MBB Consulting™ also offers 8 Disciplines of Problem Solving (8D) Training in the following recommended cities plus many more:
Vancouver
Rain City - By Sea, Land, and Air We Prosper
Excellent choice! As Canada's largest and busiest port, Vancouver handles hundreds of billions of dollars in trade with over 160 economies. Vancouver students have no shortage of after-8 Disciplines of Problem Solving (8D) Training entertainment and recreational options. Proximity to ocean, mountains, rivers and lakes offer abundant outdoor activities including parks, beaches, and especially snow skiing. Vancouver is known for culinary specialties including Japanese-inspired JapaDogs and BC rolls, and salmon candy along with the expected cornucopia of seafood. JapaDogs are an otherwise regular hot dog enhanced with seaweed flakes, teriyaki sauce, miso, and wasabi. BC rolls are the province's signature sushi roll hallmarked by savory and chewy grilled salmon skin.
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| Credit: James Wheeler |
Testimonials
Read what our students and clients have to say.
 Katherine B. Facilities and Lab Tech Electronics This training has taught me that there is so much more than just simple organizing. It has opened my eyes to things within my facility that can be worked on ASAP. |
 Ricky H. Sr. Product Specialist Materials FMEA training via video conference was excellent with great real world examples. Material and format kept me engaged. The class was more than I expected. I (also) liked Measurement System Analysis training even though I was somewhat familiar with Gage R&R, I learned new techniques that can help me visualize the data quicker / easier. There were also areas where I was able to ask questions more applicable to my new role in this new company. Process Control training was informative and engaging. IATF training was excellent. Instructor was able to answer all of my questions and go above and beyond in assessing my own documentation. I now have not only a better understand of the subject, but I feel confident in the documents we send to our customers |