datetime_now =2025-04-20T11:36:00
datetime_class =2025-05-02T00:00:00
datetime_diff =116121600
MBB Consulting™ - Quality Function Deployment (QFD) Training Near Worcester, MA

Quality Function Deployment (QFD) Training Near Worcester, MA

Quality Function Deployment (QFD) Training
Worcester began thriving upon opening of a canal and railroads. QFD training teaches Worcester students product design and development 'gone right'.
Price $349 / student assuming min. enrollment is met
Duration 1 day
Format In-person, instructor-led slideshow with exercises ending in a test of comprehension.
Materials Each student will receive a 3-ring binder containing color print-outs of the slideshow. Please note, this material and the presentation itself are copyrighted. A Certificate of Completion is released for each student who passes their test and for which payment for the training clears.
Start Day
SUMOTUWETHFRSA
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facility match
CityWorcester, MA

Recommended Dates

The following dates are recommended because they have a low minimum student requirement, or students are enrolled but not yet enough to hold a class. Please choose a date for your Quality Function Deployment (QFD) Training class. Dates are formatted as year-month-day:


All Dates

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About Quality Function Deployment (QFD) Training


Who is Quality Function Deployment (QFD) Training for?

Quality Function Deployment Training is for anybody hoping to maximize profitability resulting from the design of their service, process, or product. Sometimes, QFD is referred to as the "House of Quality" because its product planning matrices have the shape of a house. In our course, Worcester students learn:

Quality Function Deployment (QFD) Training Course Overview:

QFD training describes Quality Function Deployment - product design 'gone right' transforming customer needs into profit maximized launch plans. Far too often, engineers gather among themselves, and pump out designs with zero input from actual customers. The worst example we've seen was $20M spent on developing a pressure-based uninterruptable power supply system that had no market interest. The engineers thought it was a great idea. And technically it was pretty nifty. Unfortunately, nobody wanted to buy it, and it was a complete waste of shareholder dollars. To avoid mistakes like this, our students learn a structured approach to capturing customer needs and translating them into specific plans to produce products to meet those needs.
Customer Needs. Capturing "voice of the customer" (VOC) through direct discussion or interviews, surveys, focus groups, customer specifications, observation, warranty data, field reports, etc.

Product Planning. Constructing a matrix to translate general customer "what's" into more specific engineering "how's" being product requirements or technical characteristics to satisfy the needs.

Part Deployment. Cascading assembly-level requirements down to the component level.

Process Planning. Evaluating candidate manufacturing processes and choosing processes to make each part.

Quality Control. Defining process control plans to assure retention of capability throughout each part's production.

Worcester

Heart of the Commonwealth

Excellent choice! Once opened, the Blackstone Canal and Boston Railroad transformed Worcester into a transportation hub and manufacturing flourished; especially, power looms, and corsets. Economic diversification spread into biotech and healthcare. Education became prominent. Worcester is known for many famous firsts like the typewriter, envelope folding machine, pressurized space suit, candlepin bowling, Valentine's Day cards, and liquid-fueled rocket launch.

Worcester
SUMOTUWETHFRSA
Worcester, MA
Credit: Joe Shlabotnik

Facility

Worcester, Marlborough, and Cedar Hill Quality Function Deployment (QFD) Training is delivered near I95's Simarano Drive exit just north of Crane Swamp.

Testimonials

Read what our students and clients have to say.

Chris K.
Chris K.
Executive Vice President
Furniture


I did gain new concepts / ideas from the value stream mapping training even though it was a refresher for me.



Ben Aldridge
Ben Aldridge
Field Service Support Admin
Energy


I had the pleasure of working with our Master Black Belt at our energy tech firm. There, he created an internal mentorship and training program to teach lean/six sigma concepts. The training was made available to employees spread both horizontally and vertically throughout the organization. Executives, managers, assemblers and receptionists alike were soon finding and eliminating waste within their workday. This divide-and-conquer philosophy in executing the continuous improvement program was not only an incredibly efficient way to find and implement cost savings, but also created a culture of empowerment within our organization. Our MBB encouraged all of his students to use these techniques to add value to the organization, in-turn making them more valuable employees.