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MBB Consulting™ - 8 Disciplines of Problem Solving (8D) Training In Philadelphia, PA

8 Disciplines of Problem Solving (8D) Training In Philadelphia, PA

8 Disciplines of Problem Solving (8D) Training
Philadelphia is known as the birthplace of the United States. 8D training provides Philadelphia students a strong, auto-industry problem solving system.
Price $698
Duration 2 days
Format In-person, instructor-led slideshow with exercises and a quiz to test comprehension.
Materials Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.
Class Size4 - 12 students
Start Day Options
SUMOTUWETHFRSA
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facility match
CityPhiladelphia, PA

Recommended Dates

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All Dates

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About 8 Disciplines of Problem Solving (8D) Training


Who is 8 Disciplines of Problem Solving (8D) Training for?

8D can be used by everyone. We all deal with processes. Everything we do can be described in a step by step list of sequential actions. Even how we prepare for work, drive to work, take a lunch break, buy groceries, or pick the kids up from school; these are all processes. How Procurement teams develop and qualify suppliers, Buyers order material, HR interviews candidates, hiring managers select candidates, quotes are done, parts are made, customers are invoiced, etc. Anyone hoping to improve their service, process, or product can use 8D. And, not only is it good for your immediate need to make things better, being a highly desirable skill increasingly sought after by hiring managers, 8D is also good for your career development. In our course, Philadelphia students learn:

8 Disciplines of Problem Solving (8D) Training Course Overview:

8D training teaches Philadelphia students Ford's comprehensive 8 Disciplines of problem solving methodology notable for its formal team recognition step.. At Ford, 8D was originally called Team-Oriented Problem Solving (TOPS). One of our Master Black Belts worked at Ford and lived with TOPS and 8D as it evolved over a decade. A best practice of 8D is the last step (D8), where the team's accomplishment is celebrated. This is because Lean Daily Management boards at Ford included SQDCME where "M" stands for Morale. Morale was an essential aspect of everything we did and protected us from practicing "Lean Gone Wrong"™.

What are the 8D's?

D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase.

D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action.

D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project.

D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible.

D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE).

D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer.

D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production.

D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC).

D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D.


Do 8D's right. Save money. Improve profit. Have a happy team. Sign up for 8D training today.

Philadelphia

City of Brotherly Love - The City that Loves you Back

Excellent choice! Both the Declaration of Independence and US Constitution were written in Philadelphia (Philly). It is the largest city in Pennsylvania, and economic anchor of the greater Delaware Valley. After 8 Disciplines of Problem Solving (8D) Training, Philly won't disappoint. Make some time to visit the revitalized waterfront. Once made up of undeveloped piers and underutilized public spaces, the Delaware River waterfront has become one of the city's most activated attractions thanks to the opening of Race Street and Cherry Street Piers, Spruce Street Harbor Park, Blue Cross RiverRink, and spectacular views of the Benjamin Franklin Bridge.

Philadelphia
SUMOTUWETHFRSA
Philadelphia, PA
Credit: Ed Yakovich

Facility

Philadelphia 8 Disciplines of Problem Solving (8D) Training is delivered near the Philadelphia Museum of Art between the Schuylkill and Delaware Rivers. Use your training opportunity to visit the famous "Rocky Steps". Also consider visiting the Liberty Bell historic symbol of American freedom, Elfreth's historic cobblestone alley, and the massive pipe organ in the Cathedral Basilica of Saints Peter and Paul.

Testimonials

Read what our students and clients have to say.

Ricky H.
Ricky H.
Sr. Product Specialist
Materials


FMEA training via video conference was excellent with great real world examples. Material and format kept me engaged. The class was more than I expected. I (also) liked Measurement System Analysis training even though I was somewhat familiar with Gage R&R, I learned new techniques that can help me visualize the data quicker / easier. There were also areas where I was able to ask questions more applicable to my new role in this new company. Process Control training was informative and engaging. IATF training was excellent. Instructor was able to answer all of my questions and go above and beyond in assessing my own documentation. I now have not only a better understand of the subject, but I feel confident in the documents we send to our customers



Jarvis H.
Jarvis H.

Automotive


Very good instruction. The GD&T class was good and fun.